Staff roles explained

Omni Store lets several people work in the same store, each with their own login. A person's role controls what they can see and do. This keeps your business safe — a cashier doesn't need to change pricing or remove team members.

There are six roles, from most to least powerful:

Role	Best for	In short
Owner	The business owner	Full control. Cannot be removed. One per store.
Admin	A trusted manager	Almost everything the Owner can do, including managing staff.
Manager	A shift or floor manager	Run day‑to‑day operations and view the team and invitations.
Seller	A cashier	Ring up sales and serve customers.
Inventory handler	Stockroom staff	Manage products and stock, but not sales or staff.
Viewer	An accountant or silent partner	Look at reports and data without changing anything.

What each role can do

This table shows the main areas. "View" means read‑only; "Manage" means create, edit, and delete.

Area	Owner	Admin	Manager	Seller	Inventory handler	Viewer
Ring up sales (POS)	✅	✅	✅	✅	—	—
Void a sale	✅	✅	✅	—	—	—
Manage products & catalog	✅	✅	✅	—	✅	—
Adjust inventory	✅	✅	✅	—	✅	—
Manage customers	✅	✅	✅	✅	—	—
Manage promotions	✅	✅	✅	—	—	—
View reports & dashboard	✅	✅	✅	partial	partial	✅
Invite / remove staff	✅	✅	—	—	—	—
Change a member's role	✅	✅	—	—	—	—
View team & invitations	✅	✅	✅	—	—	—
Store settings & branding	✅	✅	—	—	—	—
Billing & plan	✅	✅	—	—	—	—

note

This table is a practical summary. The exact buttons a person sees always follow their role — if an action isn't permitted, it won't appear or will be greyed out.

Important rules

A few safety rules are built in and can't be turned off:

• The Owner can't be removed and the Owner role can't be reassigned to someone else from the staff screen. There is always exactly one Owner.
• You can't remove yourself from a store.
• You can't change your own role — someone with higher access has to do it. This prevents a member from quietly giving themselves more power.

How many people can I add?

The number of team members you can have depends on your plan:

• Entry plans are single‑user.
• The Team plan supports up to 5 active members.
• Higher plans raise or remove the limit.

Pending invitations count toward your limit, and the Owner counts as one member. See Plans & pricing for the exact numbers, and Managing staff to invite people.