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Making a sale (point of sale)

The point of sale (POS) is where you ring up sales. You'll find it under POS.

Owners, Admins, Managers & Sellers can make sales.

Ring up a sale​

  1. Open POS.
  2. Add items to the sale - search by name, scan a barcode, or tap a product. Repeat for everything the customer is buying, adjusting quantities as needed.

Steps 1–2 - Search and tap products to add them

Mobile view

Steps 1–2 - mobile

  1. (Optional) Apply a discount or promotion - see below.
  2. (Optional) Attach a customer - see below.
  3. Choose the payment method.
  4. Select Complete sale.

Steps 5–6 - Choose payment and complete the sale

Mobile view

Steps 5–6 - mobile

That's it. Stock is reduced, the sale is saved to your Sales history, and a receipt is ready to print or email.

Payment methods​

Choose how the customer is paying:

  • Cash
  • Mobile money - Orange Money, MTN MoMo, or any mobile money provider your customers use.
  • Card
  • Credit - record the sale now, to be paid later.
  • Other - anything that doesn't fit the above.

Apply a discount or promotion​

There are two ways to reduce the price at checkout:

  • Enter a promotion code - if you're running a promotion with a code, type it in and it's applied automatically.
  • Add a manual discount - apply a one‑off discount and add a short reason (kept on the record for accountability).

Promotions can be a percentage or a fixed amount, and can apply to the whole order or just certain products, categories, or tags. See Promotions for how they're set up.

Attach a customer​

Linking a sale to a customer builds their purchase history, which helps with service and marketing. Search for an existing customer or add a new one during the sale. You can also add a short note to the sale.

After the sale​

Every completed sale appears under Sales, each with:

Sales list - all your completed sales

Mobile view

Sales list - mobile

Each sale shows:

  • the items, totals, payment method, and any discount;
  • the staff member who made it;
  • the customer, if one was attached;
  • a receipt you can reprint, email, or resend.

See Receipts for sharing receipts, and Refunds & voids if something needs to be reversed.

Faster checkouts

Add barcodes to your products (see Products) so you can scan items straight into the sale instead of searching.